Terms of use
The website in the desktop and mobile versions of the website and the Spokel.com applications (hereinafter: "Website and App") are the property of Binariver ltd. with registered office at 27 Old Gloucester street, WC1N 3AX London - company number 10620589 (hereinafter: "Owner").
Access to the Website and the App, as well as information on all services, is subject to compliance with and acceptance of these General Terms of Use (hereinafter: "Terms"). For this reason, we recommend that you read the content carefully if you wish to access and use the information within the framework of the services offered by the Website and the App.these Terms govern the use of the services offered by the Owner and do not concern any additional services offered by third parties.
Status of the user
The use of a service offered by the Website and the App (hereinafter: "Service" or "Services") assigns the user the status of user (hereinafter: "User" or "Users"). In general, the User is not required to register in order to access the Services offered by the Website and the App, but registration of the User may be required for the use of some Services. This registration takes place in the manner expressly indicated in the respective service.
The services offered via the Website and the App are mostly free of charge; however, the use of some of them is subject to an economic benefit through the purchase of paid options. Paid options (hereinafter: "Paid Options") are understood to mean the purchase of additional functions by the private user, which are expressly described in connection with the placement of advertisements via the Website and the App.
All matters relating to invoicing, including hypothetical changes or adjustments to headings and amounts and the issuing of credit notes, must be handled by the user directly with the administration of Binariver ltd at the following address: contact@binariver.com
Type of user
With regard to the use of the website and the App, there are two types of Users: basic Users and professional Users.
Basic Users are private individuals (but also professionals who use the Website and the App for purposes other than the Professional Users defined below) and are defined as such for the use of the Website and the App with the purpose of searching for properties and information. Basic users can access some services (e.g. searching for properties) anonymously, while other services (e.g. saving listings, saving searches to automatically receive information about new listings) require registration before use.
Professional users are real estate agents, construction companies, other professionals working in the real estate sector and companies who use the website and the app to offer services to basic users. Professional Users can only access the services intended for them if they have contacted the Owner to request authorization, which is linked to the conclusion of a Service Agreement (hereinafter "Service Agreement").
In order to verify the User's qualifications, the Owner may carry out appropriate checks both before and after the offers are published. If the User does not cooperate or does not respond to the Owner's requests, the Owner reserves the right not to publish and/or delete the offer in question. The publication of advertisements is regulated for simple users and professional users in the section Publication of advertisements.
Minors
Use of the services is reserved for adults only. In order to use the service, minors must obtain the prior consent of their parents, guardians or legal representatives, who are responsible for all actions of minors entrusted to them via the website and the App.
Permitted and prohibited use
It is prohibited to use the Services directly or indirectly in any form for commercial purposes by accessing, using or passing on the information contained on the website and the App. Violations of this prohibition will be prosecuted. The user acknowledges and agrees that the use of the content and/or services offered on the website and the app is at the user's own risk and responsibility.
The user undertakes to use the website and the app and all content and services in accordance with the law, morality, public order and as provided for in these terms and conditions. Likewise, the User undertakes to use the services and/or the contents of the Website and the App in an appropriate manner and not to use them for illicit, contrary to good faith or criminal activities, to infringe the rights of third parties and/or the regulations for the protection of intellectual property or other regulations of the legal system.
In particular, the user undertakes not to transmit, import, disseminate or make available to third parties any material or information (data, messages, images, audio and visual files, photographs, software, etc.) that is contrary to the law, morality, public order and conditions. The use of the Website and the App for purposes other than those intended by the Owner is prohibited.
Furthermore, the Owner reserves the right to deny access to the services and contents of the Website and the App at the unquestionable discretion of its commercial policy. Likewise, the Owner reserves the right to withdraw access to its pages without prior notice to any user who violates the provisions of this Legal Notice.
It is possible to purchase services that give additional visibility to the entry. In any case, the purchase of a service does not guarantee the permanence of the advertisement on the portal, as the advertisement must fully comply with these conditions.
Intellectual property
The Owner is the legitimate owner of the Website and the App, the pages contained therein, the information or elements contained in the texts, documents, photographs, drawings, graphics, databases, software, logos, trademarks, trade names or other signs protected by intellectual or industrial property rights.
The User may not reproduce, transform, modify, decrypt, distribute, rent, make available or grant access to the elements referred to in the previous point to anyone through any form of public communication without the express authorization of the owner or third parties who hold the corresponding rights or without legal permission.
Guarantees and responsibilities
The Owner does not guarantee the continuity of access or the correct display, downloading or use of the elements and information contained in the pages of the Website and the App, which may be prevented, hindered or interrupted by factors or circumstances beyond its control. The Owner is not responsible for the information and other content contained in third party areas or pages accessible through the Website and the App. The Owner assumes no responsibility for the information, content, products and services offered or provided by third parties or organizations through the Website and the App.
Neither the Owner nor third party information providers accept responsibility for any damages, losses, claims or costs arising from: (i) malfunctions, interruptions, errors, omissions, telephone breakdowns, delays, blockages or interruptions in the functioning of the electronic system due to defects, faults and overloads of telecommunications lines and networks or for other reasons beyond the control of the Owner, (ii) the use of illegal and/or malicious programs and media of any kind, such as.(iii) the improper or incorrect use of the Owner's websites, (iv) browsing security or errors caused by a malfunction of the browser or outdated versions of the browser itself or outdated hardware.
Contracting with third parties through the Website
The User acknowledges and accepts that any contractual or non-contractual relationship entered into with real estate agencies, construction companies, private users, other entities that publish real estate offers (hereinafter: "Advertisers") or third parties contacted through the Website and the App, as well as participation in contests, promotions, the sale of goods or services, is solely and exclusively between the User and the Advertiser and/or the third party. Consequently, the User accepts that the Owner assumes no responsibility for damages of any kind related to the negotiations, conversations and/or contractual obligations with advertisers or third party natural or legal persons contacted through the Website and the App.
Viewing advertisements
The search for information on the Website and the App and the display of offers is carried out by automated processes. The Owner declines all responsibility for the quality of the results offered, the content, accuracy, truthfulness and compliance with the rules contained in these Terms.
However, it is possible to report illegal, fraudulent, suspicious offers or offers that violate the rules of these Terms and Conditions by sending a report by email to the publisher of the Website and the App via the dedicated page. On the same page, you can also file a complaint against the decision made by the owner based on the report received. The user may appeal against the Owner's decisions regarding notifications and complaints to an out-of-court dispute resolution body certified by the Digital services Coordinator, appointed in accordance with European legislation on digital services, or to the judicial authority.
The listings on the Site and the App are published by real estate agencies, construction companies, other professionals and private Users. Their publication does not imply the authorization or approval of the Owner, nor any form of guarantee on the part of the Owner with regard to their content. The Owner is therefore not responsible for the truthfulness, accuracy, completeness, privacy and/or any other aspect of the above listings. The results that appear after the search can be sorted by selecting, for example, whether you want to view the most relevant listings, the most or least recent listings, the listings with the most or least expensive properties, the most or least large properties, or the ones with the most or least rooms.
Listings
The publication of listings is subject to these General Terms and Conditions for Basic Users. For professional Users, the publication of listings is subject not only to these General Terms and Conditions but also to the Service Agreement.
When you publish an listing, you must comply with the following rules:
publish advertisements in accordance with the law, morality, public order and these General Terms and Conditions;
publish offers for lawful purposes whose content and/or information does not infringe the rights of third parties in any way (e.g. data protection, intellectual property, etc.);
publish offers for properties of which you are the owner or for which you have been duly authorized by the owner to publish;
publish offers that contain correct and up-to-date data that you are authorized to publish, with the exception of inadmissible references to cadastral data and/or other information that violates data protection law;
publish offers with the sole aim of selling or renting the advertised property;
only publish images or videos for which you have obtained permission and which are relevant to the offer;
post photos or images in the appropriate section (and not in the 'Plans' section) and exclude those that depict things or subjects unrelated to the listing, screenshots including device interfaces, people's faces, legible license plates, logos of other portals, large logos, very obvious logos or logos that detract from the view of the photo or image;
only enter the required information in the appropriate fields
only publish multimedia content that is relevant to the property in the virtual tour video;
publish properties that are available and not those that have already been sold or rented;
include accurate and non-misleading information in the ad.
Listings that offer subscription-based property search services and/or listings that charge a fee for access to information about the properties posted by the advertiser are not permitted.
The User expressly acknowledges and accepts that the Owner may also verify compliance with the above rules and more generally the Terms by means of automatic controls, which are however linked to and dependent on human activity, and that in the event that a violation or suspected violation is detected, the Owner is free to remove non-compliant content, suspend or terminate the Services, remove Listings or reduce their visibility and positioning.
Simple Users have the right to publish an offer free of charge (without prejudice to the possibility of purchasing services that give additional visibility to the offer itself). The listings published by Simple Users on the Spokel.com website and app may also be visible on other websites that are connected to Spokel.com and/or belong to the Owner.
The publication of advertisements as a Simple User is expressly prohibited for Professional Users. Professional users must sign a service agreement in order to post listings.
The Owner reserves the right to permanently or temporarily listings at its sole and exclusive discretion.
Privacy and protection of personal data<7
Users' personal data is processed in compliance with the applicable regulations. For more information, please read the privacy policy.
Security
The Owner has adopted the security measures it deems appropriate to guarantee the secrecy and confidentiality of personal data, as required by current legislation. For more information, please read the Privacy Policy.
Cookies
Some pages of the Website and the App have non-invasive or harmful cookies, which also do not contain any personal data: The only function of cookies are essential functions for session and security purposes. We never use tracking, marketing or third-party cookies or technologies — your privacy is our top priority.
Resolution
The Owner reserves the right to prohibit access to the Website and the App, either permanently or temporarily, at its sole and exclusive discretion. Users who receive the exclusion order will be informed of this decision and may not subsequently attempt to access the Website under another name or through other Users.
The User shall be liable for any damage that the Owner or its subsidiaries may suffer, directly or indirectly, as a result of a breach of the obligations arising from the Terms of Use with regard to the use of the Website and the App. In addition, the User shall indemnify the Owner against any sanctions, actions or summons to legal proceedings by third parties, including public bodies, against the Owner, its employees or collaborators, arising from the infringement of third party rights by the User when using the Website and the App or related services in a manner contrary to the provisions of these Terms.
Amendments
The Owner reserves the right to make any changes it deems appropriate, to modify, delete and add content and/or services, as well as the way in which they are presented and localized.
Duration and term
The free services and/or the contents of the Website and the App may be made available for an indefinite period of time, as long as the user's account is active; in addition, the services, including the paid options, if indicated, have a limited duration, which is indicated on the page of the publication process of the offers on the Website and the App. The Owner has the right to unilaterally close, suspend or interrupt the provision of the Service as well as the Website and the App at any time and without prior notice.
Applicable law and Jurisdiction
Subject to any laws that cannot be derogated from, the courts of England and Walesshall have exclusive jurisdiction to settle any disputes relating to these Terms and the relationships governed by them.
Contact points
connect@binariver.com has been designated as the point of contact for communications with Member State authorities, the European Commission and the European Digital Services Committee. connect@binariver.com has been designated as the point of contact for communications with Users. Such communications must be in English.
Information in accordance with EU Regulation 2022/2065
As required by EU Regulation 2022/2065, it should be noted that the average monthly number of active recipients of the service in the six-month period between August 1, 2024 and January 31, 2025 was approximately
100 for the website https://www.spokel.com;
0 for the spokel.com app.
The above number of active recipients may also include data on non-EU traffic.
Please note that the information in this paragraph is provided solely for the purpose of compliance with EU Regulation 2022/2065 and for no other purpose.date of last update:may 14, 2025